How to Set Up SMS on Shopify: A Step-by-Step Guide

Step 2: Set Up Your Phone Number

1. Navigate to Settings → Phone Numbers
2. Choose between 10DLC, toll-free, or short code
3. Complete 10DLC registration (required for US)
4. Register your SMS campaign use case

Step 3: Connect Shopify

1. Go to Integrations in your Messaro dashboard
2. Click "Connect Shopify"
3. Enter your Shopify store URL
4. Authorize the connection
5. Select which data to sync (orders, customers, products)

Once you Connect to your Shopify or e-commerce platform, you can start building your subscriber list and launching campaigns right away.

Step 4: Set Up Opt-In Collection

You need consent before texting customers. Options include:

Checkout Opt-In

Add an SMS checkbox to your Shopify checkout to collect consent during purchase.

Pop-Up Forms

Create SMS sign-up pop-ups offering discounts for new subscribers.

Keyword Opt-In

Promote a keyword (like "JOIN" to your number) on your website and marketing.

Step 5: Create Automated Flows

Set up these essential automations:

Welcome Series

Send a welcome message with a discount code to new subscribers.

Abandoned Cart Recovery

Automatically text customers who left items in their cart.

Order Confirmation

Send order and shipping updates via SMS.

Post-Purchase Follow-Up

Request reviews and promote related products.

Step 6: Launch Your First Campaign

1. Go to Campaigns → New Campaign
2. Select your audience segment
3. Write your message (include business name and opt-out)
4. Schedule or send immediately
5. Monitor results in real-time

Best Practices for Shopify SMS

• Personalize with customer name and order details
• Include product images with MMS
• Time messages around purchase behavior
• Coordinate SMS with email campaigns
• Track revenue attribution per message